Based in Warragul, Sympac has worked with independent retailers and the buying groups they belong to since 1991.
Its software helps retailers manage key areas of their business, including stock, pricing, margins, customers and debtor days. It also supports online ordering through Sympac Maxx, allowing trade customers to place orders, check stock and access pricing.
For merchants working with buying groups, Sympac’s systems can connect with group requirements and reduce manual work.
Sympac is also exploring how AI can be applied to trade retail, including identifying reordering needs, potential dead stock and margin leaks, and providing customers with stock and pricing information after hours.
With independent retailers facing increasing pressure to manage their businesses through accurate, accessible data, Sympac’s focus is on the systems behind the trade counter.
NTHA members wanting to know more about Sympac can get in touch at https://www.sympac.com.au/contact-us.